Refund Policy

Last updated: 12 July 2026

Our promise

Two guarantees cover every order: a 60-day automatic refill if delivered followers or subscribers drop, and a 30-day money-back guarantee if we don't deliver as described. Requests are picked up around the clock and resolved within about 24 hours.

1. Full refund (30-day money-back)

• Delivery has not started within 24 hours and support cannot resolve it.
• We delivered materially less than you ordered and cannot complete it.
• You were charged twice or charged the wrong amount.

Request it within 30 days of your order via the contact page or instactive6@gmail.com with your order email and username. Refunds go back to the original payment method, normally within 5–10 business days.

2. Refill instead of refund (60-day)

If followers or subscribers drop within 60 days, the fix is the free automatic refill described in our Terms — that is usually faster than a refund and restores what you paid for.

3. When we can't refund

• The username or link you supplied was wrong, private or deleted at the time of delivery.
• The order was fully delivered as described (non-tangible services cannot be returned).
• You bought the same service for the same account from another provider at the same time, making delivery impossible to attribute.

4. Talk to us first

Support replies quickly, around the clock — most issues are fixed with a completion or refill within hours. Reach out before opening a payment dispute and we will make it right.